Privacy Policy

1. Introduction

Blue Legacy Studio ("we," "us," or "our") is committed to protecting the privacy of our clients. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, book appointments, or use our services.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, phone number, and email address provided during booking or account creation.
• Appointment Data: Service preferences, appointment history, and scheduling details.
• Payment Information: Payment details are processed securely through our third-party payment provider (Square). We do not store your full credit card information on our servers.
• Communication Data: Messages sent through our contact form, SMS notifications, or email correspondence.
• Website Usage Data: Browser type, IP address, pages visited, and other standard web analytics information.

3. How We Use Your Information

We use your personal information to:

• Schedule and manage your appointments.
• Send appointment confirmations, reminders, and follow-up messages via SMS or email.
• Process payments for services rendered.
• Communicate important updates about our services, policies, or promotions.
• Improve our website and services based on usage patterns.
• Respond to your inquiries and provide customer support.

4. SMS/Text Messaging

By providing your phone number during the booking process, you may opt in to receive SMS messages from Blue Legacy Studio. We collect consent separately for two types of messages:

• Appointment Messages (Transactional): Appointment confirmations, reminders, cancellation notices, and scheduling updates. Consent is collected via a separate checkbox.
• Marketing Messages (Promotional): Promotional offers, discounts, and marketing communications. Consent is collected via a separate, independent checkbox. Consent to receive marketing messages is not a condition of purchase.

You can opt out of SMS messages at any time by replying STOP to any message. For help, reply HELP. Message and data rates may apply. Message frequency varies based on your appointments and preferences.

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only with:

• Service Providers: Third-party tools that help us operate our business (e.g., payment processing, SMS delivery, email services). These providers are contractually obligated to protect your data.
• Legal Requirements: When required by law, regulation, or legal process.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. You may request deletion of your data by contacting us directly.

8. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal data.
• Opt out of marketing communications at any time.

To exercise any of these rights, please contact us using the information below.

9. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies help us understand how you use our site so we can improve it. You can control cookie settings through your browser preferences.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When changes are made, we will update the effective date at the top of this page and notify registered clients via email.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Website: bluelegacystudio.com/contact
• Email: [email protected]